Emergency bulk water collection points

An increase in registered water carters and a decline in people collecting water from temporary water collection points have resulted in a decision to close all sites.

Temporary bulk emergency water collection points were established on March 6, 2025, in response to unprecedented dry conditions and unmet water carting demands.

The collection points were always intended as a temporary measure until the water carting industry could provide adequate supply.

Between March 6 and June 6, 13 new registered drinking water providers entered the market to help deliver water to residents whose homes are not connected to mains supply.

In that same period, more than 450 customers collected almost 480,000 litres of water from the collection points.

Off-grid households are encouraged to continue to monitor their water supplies and book water deliveries ahead of time if their supplies are low.

Registered water providers must be approved by SA Health under the Safe Drinking Water Act 2011. A full list of registered providers can be found here.